Towards the end of 2014, Aviva initiated an RFP process to appoint a fund data and documentation provider. Specifically, they required a partner who could supply third party fund data to power the fund search tools and information pages for their new Direct to Customer (D2C) platform.
On completing the RFP process, FundsLibrary was awarded the contract by Aviva. There followed a series of workshops, face-to-face meetings and conference calls to finalise the scope of the business requirements, the technical integration and a project delivery plan.
Aviva’s requirement was to use different sets of fund data in both a front-end search tool and also in HTML fund factsheets for individual funds. To meet this requirement a primary batch file feed was created to return data and documents for Aviva’s full fund universe for use within the search tool. This batch file also contained fund-specific URLs calling to a dedicated fund data API providing the detailed data required for the individual HTML fund factsheets.
The solution build and deployment was carried out in an interactive manner and in accordance with Agile project management principles, with releases aligned to the sprints scheduled by Aviva’s own project team.
By engaging directly with the FundsLibrary database, the data and documentation from third party Fund Groups that feeds Aviva’s D2C platform is always the most up-to-date available. The batch file allows Aviva to receive large volumes of data in an efficient and fast daily process, while the API allows them to make live requests for detailed fund information.
Aviva provides life insurance, general insurance, health insurance and asset management to 34 million customers across 16 markets worldwide. In addition to the data for their D2C platform, Aviva also uses FundsLibrary for factsheet production, multi-language data i-frames and bespoke Fund Centre websites for Discretionary Fund Groups, advisers and consumers.